Returns and Exchanges

We offer exchanges on all items, as long as they were not marked FINAL SALE.

To process an EXCHANGE:

 You may exchange non-final sale items within 14 days of delivery of your purchase. Please fill out the form HERE and include the form in your package with the items you are exchanging. Please allow approximately 7 days to process the exchange. Your size exchange invoice will be sent to the original email used for your order.

The outstanding invoice (which will incude4 $4.95 in exchange shipping) must be paid within 24 hours.

 Please note: Your size is not held until the purchase is complete. If the size you requested is not available, you will be sent an in-store credit via email or the amount of the purchase.

 

To process a RETURN:

You must complete the return form found in our RETURN PORTAL before mailing back your items. Please include the packing slip with your return. The packing slip is included in the bag with your purchase and has all of your information and order number on it. Please wrap your item neatly and in paper of some kind (be ensure that no ink based papers that can stain the items are used) to protect the item. We will not accept returns on items damaged during return shipping. Once we receive your return please allow 5-7 business days for us to process your return. Once processed, your store credit will be emailed to you. If purchased on the app, the credit will go back to your App account.